ORDERS and shipments
Shipping times vary depending on the destination. Generally, orders are processed within 24-48 hours then shipped.
Orders placed with free shipping require 7 to 15 working days for delivery.
Orders placed with express shipping require 5 to 10 working days for delivery.
Packages are shipped from Monday to Friday.
For more information click here.
Shipping times vary depending on the destination. Generally, orders are processed within 24-48 hours then shipped.
Orders placed with free shipping require 7 to 15 working days for delivery.
Orders placed with express shipping require 5 to 10 working days for delivery.
Packages are shipped from Monday to Friday.
For more information click here.
Yes, we ship to several countries around the world. Delivery times and costs vary depending on destination. You can check the details at checkout or click here.
Yes, we ship to several countries around the world. Delivery times and costs vary depending on destination. You can check the details at checkout or click here.
After confirming your order, you will receive an email with the tracking code and the link to track the shipment in real time. You can use the Track your order page.
After confirming your order, you will receive an email with the tracking code and the link to track the shipment in real time. You can use the Track your order page.
If your order has not yet shipped, you can request a change or cancellation by contacting our customer service team as soon as possible.
If your order has not yet shipped, you can request a change or cancellation by contacting our customer service team as soon as possible.
We offer free shipping on all orders. For faster shipments we offer the express service which cost varies from country to country.
For more information click here.
We offer free shipping on all orders. For faster shipments we offer the express service which cost varies from country to country.
For more information click here.
PAYMENTS AND SECURITY
We accept payments by credit/debit cards (Visa, Mastercard, American Express), PayPal and other digital payment methods.
We accept payments by credit/debit cards (Visa, Mastercard, American Express), PayPal and other digital payment methods.
Absolutely yes! We use advanced security protocols (SSL) to ensure your data is always protected.
Absolutely yes! We use advanced security protocols (SSL) to ensure your data is always protected.
We currently do not offer cash on delivery, but you can use secure payment methods such as PayPal for added peace of mind.
We currently do not offer cash on delivery, but you can use secure payment methods such as PayPal for added peace of mind.
RETURNS AND REFUNDS
You can return a product within 14 days of delivery, as long as it is in original condition and unused.
You can find more information here.
You can return a product within 14 days of delivery, as long as it is in original condition and unused.
You can find more information here.
Contact our customer service with your order number and reason for the return. We will provide you with instructions to proceed.
Contact our customer service with your order number and reason for the return. We will provide you with instructions to proceed.
Once your return is received and inspected, your refund will be processed within 5-7 business days.
Once your return is received and inspected, your refund will be processed within 5-7 business days.
PRODUCTS AND MATERIALS
Our jewelry is made of high quality stainless steel which ensures durability and strength.
Our jewelry is made of high quality stainless steel which ensures durability and strength.
Our jewels are water resistant, but to preserve their brilliance we recommend avoiding prolonged exposure to humidity, perfumes and chemicals.
Our jewels are water resistant, but to preserve their brilliance we recommend avoiding prolonged exposure to humidity, perfumes and chemicals.
We recommend that you clean them regularly with a soft cloth and store them in a dry place when not in use.
We recommend that you clean them regularly with a soft cloth and store them in a dry place when not in use.
OTHER
You can contact us via email at info@revivalbrandco.com or via our contact form on the site. We will respond as soon as possible!
You can contact us via email at info@revivalbrandco.com or via our contact form on the site. We will respond as soon as possible!
No, unfortunately we do not offer a gift option. You will receive your jewel in the appropriate packaging.
No, unfortunately we do not offer a gift option. You will receive your jewel in the appropriate packaging.
Some of our jewelery can be personalized with an engraving. Contact us for more details!
Some of our jewelery can be personalized with an engraving. Contact us for more details!
do you have any other questions?
If we haven't been able to answer all your questions then contact us by clicking below!