Help & Questions

Frequently Asked Questions

How do I place an order?

Browse our products and add them to your cart right on the site, or if you need something custom, use Get a Quote and we'll put together pricing and a timeline for you.

How do I submit my artwork or logo?

You can upload your artwork directly on the quote request form. Accepted formats: JPG, PNG, GIF, SVG, and PDF. Don't have print-ready artwork? Just let us know — design is included on most products.

What's your turnaround time?

Production begins on the business day after you approve your free digital proof. Delivery typically takes 4 to 6 business days after approval for banners and signs, 5 to 8 for business cards and print items, 6 to 10 for promotional products and apparel, and 8 to 12 for trade show displays and event kits. Items produced at different facilities may arrive in separate shipments. Have an event deadline? Contact us before ordering so we can confirm your timeline, and ask about rush production with your quote.

Do you offer subscriptions?

Yes — our Growth Programs (Visibility, Momentum, and Market Leader) give you monthly credits toward signage, print, and marketing materials, plus preferred pricing. Check out Growth Programs to see plans.

What's your return policy?

Full details are on our Refund Policy page. Custom items are only returnable if there's a defect or an error on our end.

Do you serve my area?

We work with local and regional businesses of all kinds — contractors, restaurants, retailers, real estate, medical practices, and franchises. Reach out and we'll let you know how we can help.

Still have questions?

Email us at orders@revivalbrandco.com or call (385) 244-4602.